Oceanic Mercantile is one of Australia’s longest-standing debt collection agencies, with a proven track record of successful end-to-end recoveries and litigation. We pride ourselves on offering bespoke rates tailored to each client’s unique situation.
Our business commenced trading in the year 2000. The directors’ mission was a direct response to a recurring industry frustration: clients repeatedly complained that debt collection services start strong and drop away, focusing only on the “easy stuff.” This inspired the directors to create a company intensely focused on client contact and committed to establishing the long-term, decades-long associations with clients that define Oceanic Mercantile today.
Our approach sets us apart because we understand that all our clients and their ledgers have unique requirements, and our service is truly bespoke. We set up processes and pricing specific to all our clients and their ledger needs.
Unlike large-scale corporate services or high-level solicitors that often rely on impersonal online systems and call centres, we provide a personalized service with comprehensive, proven collection strategies. We ensure quality client contact and focus on actually collecting debt rather than just the process of it. You’ll have a single point of contact from the initial Letter of Demand through to full collection or file closure. What’s more, our success fees are paid only by commission on successful recoveries, aligning our goals directly with yours.
From standard collections across voice, digital, and traditional channels to all aspects of associated litigation—from Statements of Claim to Statutory Demands, Wind-Ups, Bankruptcy, and all Land Title and Caveat options—Oceanic Mercantile is your first and only point of contact.
We believe in partnering with our clients to achieve their desired outcomes and are committed to doing whatever it takes to get the job done. Let’s discuss how we can help you.